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FAQ's

Ordering & Shipping

Once your order is placed, you will receive a confirmation email stating your order has been received. Please allow a maximum of 10 days for your order to be processed and fulfilled. Your items will be shipped via USPS and you will receive your tracking number via email once shipped.

Secure Payment Options

We strive to make buying your RENEWED apparel fast and easy! When it comes time to pay for your purchase, you can choose from any of the following secured payment options:

  • Visa, MasterCard, American Express, or Discover

  • PayPal

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Returns & Exchanges

We offer a 30 day return/exchange policy on most items (exclusions below). If you are not completely satisfied with your purchase, you may return/exchange it by shipping it back to us. Please include the order number, purchaser name, and contact name/number/email address and the reason for the return/exchange.

Returned items must be unworn, unwashed, undamaged, and unused — with all original tags attached. Items must be returned within 30 days of original order date. Returns made beyond this time limit will be refused and mailed back to the shipping address of the original order.

Items marked “final sale” in the product description are not eligible for return/exchange. This includes all items in our “sale” section. Custom items (e.g., distressed, special color lettering, or special color hoodie, etc.) are not eligible for return/exchange.

For items being exchanged, the customer will be responsible for the cost of shipping. If there is a difference in the price of the merchandise being exchanged, the customer will be responsible for that cost as well.

Thank you for shopping with us!

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